36x36 is actually bigger than I need, But it is the smallest square mat. It very nice and was made and sent quickly
Terrible. I was getting responses within 24 hours until I stated I need refund instructions then ghosted me. I’ve sent 3 emails since with no reply’s. The mat I got was very blurry and bad quality. I ordered a 2nd one without ever refunding the 1st and blurry again… I’ve bought 2 bad mats… so I attempt to refund the 2nd and no reply
The gaming mat exceeded my expectations. The quality is extremely high, and it was printed perfectly. I can't say enough good things about this company!
Love the mat, great service, fast. Mat is perfect - bright colors, sharp lines. However, the Memorial Day promotion wasn't great. How about a straight discount instead of a program to join?
Ordered mat, tried to submit a correction in the same day. Was told to return the mat after they send it to me, when i receaved the mat with the error. I tired to return the mat and was told i had to pay for shipping now, when i was told the opposite when i ordered and again contacted customer supprt the same day as i placed the order. Was told i had to pay for shipping back. And unfortunately could not afford at the moment to ship it back the large mat myself for the return. Now it is past the 30 day limit and i am stuck with a mat that was not printed correctly, and a very sour taste from your customer service. will never use... feel like i was scamed because of a file name mix up that was caught the same day as the order was placed.